How does your business resonate in your customer’s eyes? How does your staff perform while not being supervised? If these are concerns of a business owner / operator, then a Mystery Shopper program may suit your needs.
Our mystery shoppers have many years in retail management. We understand the importance of making a sale and creating a bond with your customers. Capstone will co-ordinate a meeting with you and discuss your desires and maybe offer a few suggestions of our own. We will develop a program that is customized for your operation, and give a full, critical and objective report of our findings.