Mystery Shopper

How does your business resonate in your customer’s eyes?  How does your staff perform while not being supervised?  If these are concerns of a business owner / operator, then a Mystery Shopper program may suit your needs.

 

Our mystery shoppers have many years in retail management.  We understand the importance of making a sale and creating a bond with your customers.  Capstone will co-ordinate a meeting with you and discuss your desires and maybe offer a few suggestions of our own.  We will develop a program that is customized for your operation, and give a full, critical and objective report of our findings.